Privacy Policy

1. Information We Collect

Information you give us directly

When you send us a message through the contact form on the Site, we receive your name, your email address, and the content of your message. We use your email address only to reply to you.

If you choose to contact us by email or phone, we receive whatever information you include in your message — typically your name, email address, company name, and the details of your inquiry.

Information collected automatically

When you visit the Site, our web server automatically records standard technical information in its logs:

• IP address
• Browser type and version, operating system, and device type
• The page requested and the referring website
• Date and time of access

This information is used only to operate, secure, and troubleshoot the Site. It is not used to identify you personally or to build a profile of you. The Site does not use analytics, advertising, or tracking tools.

Cookies and similar technologies

The Site does not use cookies or similar technologies, such as local storage or tracking pixels. For details, see our Cookie Policy.

2. How We Use Information

We use the information we collect to:

• Respond to your inquiries and communicate with you about our products
• Maintain, operate, and improve the Site
• Protect the Site against fraud, abuse, and technical problems
• Comply with applicable legal obligations

We do not use your information for automated decision-making or profiling.

3. Legal Basis for Processing

If you are located in the European Economic Area or the United Kingdom, we process personal information on the following bases:

• Legitimate interest — operating and improving the Site, and responding to business inquiries
• Steps at your request — replying to a message you send us before entering into a business relationship
• Legal obligation — where processing is required by applicable law

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with:

• Service providers who help us operate the Site, such as our hosting provider and the email delivery service that forwards contact form messages to our team, and only to the extent necessary to perform those services
• Legal authorities when required by law, court order, or to protect our legal rights
• A successor entity in connection with a merger, acquisition, or sale of assets, subject to this policy

5. International Transfers

Our Site is hosted in the United States. If you access the Site from outside the United States, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country.

6. Data Retention

We keep contact form messages and email correspondence for as long as necessary to respond to your inquiry and maintain our business relationship, and thereafter as required by applicable law. Server logs are kept for a limited period for security and troubleshooting purposes.

7. Your Rights

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Request a copy of your information in a portable format
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at sales@spacemandarins.com. We will respond within the timeframe required by applicable law.

If you are in the EEA or UK, you also have the right to lodge a complaint with your local data protection authority.

8. California Residents

If you are a California resident, you have the right to know what categories of personal information we collect, the purposes for which we use it, and whether we disclose it. You also have the right to request deletion and the right not to be discriminated against for exercising these rights.

We do not sell personal information as that term is defined under the California Consumer Privacy Act.

9. Children's Privacy

The Site is intended for business audiences and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.

10. Security

We take reasonable technical and organizational measures to protect information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

11. Third-Party Links

The Site may link to third-party websites. This policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to read the privacy policy of any site you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and the "Last updated" date will be revised. We encourage you to review this page periodically.

13. Contact

Questions or requests regarding this Privacy Policy may be directed to:

Freships International LLC
1000 N West Street, Suite 1200
Wilmington, DE 19801, USA
Email: sales@spacemandarins.com
Phone: +1 (917) 590 6083